SSTLogic Info Solution believes in assisting its customers in the best possible manner, and has a moderate cancellation policy.
Under cancellation policy:
We may ask for the following information:
- As per our policy, cancellations will only be considered if the request is made within 12 hours of placing an order. However, the cancellation request will not be accepted if the orders have already been communicated to the vendors/merchants/execution team and they have started the process of shipping or working on them.
- There is no cancellation of orders placed under the Same Day Delivery category.
- No cancellations are considered for those products/services that the (Company Name) marketing team has obtained on special occasions/events/offers like Month end offers, discount promotions, Diwali, Halloweens, Christmas, New year etc. These are limited occasion/events offers/scheme and hence the cancellations are not permitted.
- No money back guarantee in any case even if the cancellation is done within 12 hours. The money can be attuned against the future orders within 90 days.
- Any deficiency in service due to any third party like content writing, images, hosting, server, etc. we will not be responsible at all. For any effort that SSTLogic team will put in order to coordinate with them has to be paid as per the standard rate of the company.
- In case if you feel that the product received is not same as shown on the website or doesn’t meet your expectations, you must bring it to the notice of our customer service within 24 hours of receiving the product. The Customer Service Team will take a correct decision after looking into your complaint.
Refund Policy –
- When you buy our products/services, due to the nature of business, SSTLogic do not offer any money back policy. If you are, for any reason, not completely happy with your purchase, you must bring it to the notice of our customer service within 24 hours of receiving the product. The Customer Service Team will register your complaint to make an appropriate decision.
- In case of SEO services, the payment plan is made easy for the customer to make next month payments after reviewing the work/performance of the previous work. Due to the nature of the business, any SEO company including SSTLogic can not offer guarantee of rankings/traffic/sales. By making the next payment/paying for a new project, you are agreeing that you are satisfied with the services delivered till now.
- In the case of Guaratnteed Moneyback SEO plan, the rerun policy is different and a separate agreement will need to be place to qualify for Moneyback. The Major conditions for these Guaranteed MoneyBack SEO plans are listed on the MoneyBack SEO Page.